Alexa Calling & Messaging
Be together more with family and friends.
You can use your supported Echo device or the Alexa app on your supported mobile phone or tablet (including Fire tablet) to call or message almost anyone—for free. When you’re busy making dinner, just ask Alexa to place a call to Mom or send a quick voice message to a friend. You can also enable Drop In for when you want to instantly connect with other Echo devices in your home, or your closest family and friends. Learn more.
Keep your household in sync
Drop In
Drop In is an optional feature that helps you connect instantly, hands free. Use Drop In on your supported Echo devices at home to ask questions or have a quick conversation with the family. For example, you can drop in from your mobile Alexa App to your kitchen Echo device to ask what time dinner will be ready.
To get started say, “Alexa, drop in” to your Echo device. You can rename your Echo devices in the Alexa App to more easily drop in around the house—you might want to name a device after the room it is in.
You can also use Drop In to communicate with close friends and family outside the home by granting Drop In permissions to your selected contacts. Learn more.
Announcements
Now there’s an easier way to quickly get your family on the same page. Say “Alexa, announce that dinner’s ready” to your Echo device and “Dinner’s ready” will play in your voice on your other Echo devices. Reach your whole family at once with Alexa Announcements.
Be together more with friends and family
Calling
Making calls with Alexa is easy, reach people on their supported Echo device or the Alexa app or place a call to most phone numbers in the US, Canada and Mexico – for free. Once your contacts are synced in the Alexa app, just ask Alexa to call any of your contacts by name. Make hands-free calls while you multitask, and use your voice to select options such as “press one for English.” You can also make video calls to friends and family between any Echo Show, Echo Spot, or the Alexa app.
You can also receive calls from other Echo devices or the Alexa app. If someone is calling, Alexa will announce the incoming caller and a green light ring will appear on your Echo device. You can ask Alexa to answer or ignore the call. Learn more.
Personalize your experience by teaching Alexa to recognize your voice. Simply say “Alexa, learn my voice” so she can recognize you and your contacts and play only your messages.
Messaging
You can also use Alexa to easily send and receive messages to other Alexa Calling and Messaging users. Simply say “Alexa, send a message” and a voice recording of your message will be delivered to your contact’s Echo device and Alexa app. If your contact doesn’t yet own an Echo device, they can download the free Alexa app to send and receive Alexa messages. Learn more.
When you receive a new Alexa message you’ll hear a chime and see a yellow light ring on your Echo device. If your device has a screen, you will see a message icon. Just say “Alexa, play my messages.” You will also be notified in the Alexa app so you can stay in touch wherever you are. Learn more.
Android users can also ask Alexa to send SMS messages to their contacts hands-free with Alexa, using their mobile phone.
Frequently asked questions
How do I set up Alexa Calling and Messaging?
Who can I call and message?
You can call or send Alexa messages to anyone who has a supported Echo device, or the Alexa App on their supported mobile phone or tablet (including Fire tablet).
Android users can ask Alexa to send SMS messages to their contacts using their mobile phone (carrier charges apply).
What number will they see?
If you have registered your mobile phone number in the Alexa App, your contacts will see that number on their caller ID so they know it is you. If you want to opt-out of using your number, you can do so in the Alexa App and will appear as “unknown” to the call recipient.
What devices support Alexa Calling & Messaging?
Alexa Calling and Messaging is available on:
Fire Tablets: all generation 4 and above Fire tablets, including our latest Fire 7, Fire HD 8, and Fire HD 10. Just make sure your Alexa App is up to date.
How much does Alexa Calling and Messaging cost?
It’s free.