Register your products to get warranty protection.
Trade in your old kindle to get a good deal of a new kindle.
If you bought a new product and want to register your warranty. Please visit https://www.emotiontech.hk/warranty for warranty registration.
Need other support?
Here are several ways to contact us
If you have technical problem regarding our products, please do not hesitate to give us a call.
Tel: 3427 3627
Hotline busy/ no answer?
Our office opening hours is from 09:30-13:30 and 14:30-18:30. If you can’t reach us by phone, we suggest you to send us an email about your problem. We will call you back as soon as possible.
Auto-answering System Hotkey?
Press 1 for general enquiry and product information. Press 2 for technical support and warranty registration. Press 3 for customer representatives.
Speed up our processing time?
If it is the 1st time for you to call us, we suggest you to prepare your Serial number and Warranty number. This could help us pull out your information in shorter time. If it is the 2nd time you call us, we suggest you to provide your Case ID for us to follow up your case easier.