Support

What help do you need?

Need assistance with your product

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Manuals & Firmware downloads

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Additional Information

Prime Care Plus

We cover accidental damage of your kindle device under the Prime Care Plus protection. You no longer need to worry about screen broken, spills etc.

Repair Request

When returning a product you need a RMA number. To apply for a RMA number we request that you complete the repair form.

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Quotation Request

Individual, Business, Education Institution, and Government Institution are welcome to request a formal quotation from us. 

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Contact Us

Online

Send us an Email

We will aim to respond within 24 hours for general inquiry or technical support.

On-Site Installation Appointment

Find out how you can make service appointment. 

Online Pre-booking Service

Product Repair Service, Operating System (OS) Upgrage Service and Gift Redemption

Phone

Office (852) 3427 3627

Operation Hour:
Monday to Friday  9:30am-6:30pm
Saturday & Sunday (Including Public Holidays) Closed

Whatsapp (852) 9267 2764

Product Repair Service, Operating System (OS) Upgrage Service and Gift Redemption

Customer Service Support

Emotiontech Repair Centers

Operation Hour:
Monday to Friday  9:30am-6:30pm
Saturday & Sunday (Including Public Holidays) Closed

Product Demo Service

Product demo services allows you to experience a whole range of products, right here at our Emotiontech Experience Store!